The Ken Blanchard Companies unleashes the power and potential in people and organizations for the greater good.

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"The programs and modules we use from Blanchard are very powerful drivers of the values and behaviors we want to reinforce. The assessments in particular really hit home with our people. We’ve been partnering with Blanchard for more than a decade and the content is as relevant today as ever." – Ericsson

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Customer Service Ken Blanchard
Legendary Service:
The Key is to Care

Whether a CEO or a part-time employee, every person can make a difference—
and customer service is everyone's job.

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From Our Blogs

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Jul 21, 2014

Performance planning, coaching, and review are the foundation of any well-designed performance management system, but the results of a recent study suggest that leaders are falling short in meeting the expectations of their direct reports. A survey of 470 human resource and talent management professionals by Training magazine and The Ken Blanchard Companies found gaps…

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Jul 14, 2014

Ever get a good idea? It starts out as a feeling that you might have a solution to a problem. A few days later you’re thinking Hey, I’ve got something here. This could really help. And the cost is well within reason. I owe it to myself and the organization to get this on the…

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