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The Ken Blanchard Companies unleashes the power and potential in people and organizations for the greater good.

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"The Gung Ho! philosophy has really become the way we do things in Allianz Portugal—I think it’s filtered through to people’s personal lives too—that’s got to be good." – Allianz (Portugal)

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Customer Service Ken Blanchard
Legendary Service:
The Key is to Care

Whether a CEO or a part-time employee, every person can make a difference—
and customer service is everyone's job.

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From Our Blogs

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Jul 28, 2014

When The Ken Blanchard Companies embraced the future by creating a lesson on Situational Leadership® II with Ninth House (now PDI Ninth House) back in 1999, the clarion call was: Traditional stand-up training is dead. Online learning is going to take the world by storm. As a result, we became experts at virtual classrooms and…

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Jul 24, 2014

When leaders get caught up in their ego, they erode their effectiveness.  Leaders with an overactive ego find themselves unable to center. Instead they are constantly moving from a sense of inadequacy to an overinflated sense of their own importance. In his book Leading at a Higher Level, business author Ken Blanchard explains that “When…

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