The Ken Blanchard Companies unleashes the power and potential in people and organizations for the greater good.

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"The programs and modules we use from Blanchard are very powerful drivers of the values and behaviors we want to reinforce. The assessments in particular really hit home with our people. We’ve been partnering with Blanchard for more than a decade and the content is as relevant today as ever." – Ericsson

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Customer Service Ken Blanchard
Legendary Service:
The Key is to Care

Whether a CEO or a part-time employee, every person can make a difference—
and customer service is everyone's job.

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Aug 18, 2014

eLearning in organizations is often optional—and no matter how good the program is, it will always take a back seat to mission critical work unless some real measures for accountability are put in place. One of the design principles we’ve built into Blanchard Online Learning is providing accountability for learning. Our goal is to clearly…

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Aug 14, 2014

Ken Blanchard tells a story about his early days as a consultant.  One day he was brought in to help address a turnover problem at a manufacturing plant in the Southeastern United States.  In spite of competitive wages and benefits and an overall positive assessment from employees, the plant was experiencing large spikes in people…

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