Focus on Who, In Addition to What, When Designing Learning Journeys

When L&D professionals talk about learning journeys it can be a micro or a macro conversation, says Britney Cole, associate vice president, solution architecture and innovation strategy at The Ken Blanchard Companies.

“For some L&D professionals, the phrase learning journey zooms in on a specific program—a micro approach,” says Cole. “This includes what happens before you launch, the actual learning event, and how you consume the content. It can also include what happens afterward—post work, surveys, curated content, manager check-ins, and tools to reinforce the learning.

“Other people understand the concept from a macro standpoint…

Webinar on 3 Keys to Creating Learning Journeys that Work
3 Keys to Creating Learning Journeys that Work
February 19, 2020

Solutions architect Britney Cole shares key strategies for designing personalized learning journeys to improve performance metrics in today’s results-focused organizations.

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