Develop your leadership skills with some of the best-selling business leadership books of our time. Together, Ken Blanchardand his co-authors have sold more than 19 million copies in 27 languages.
Often people who teach don’t know how to transfer their great content to others effectively. In Brilliance by Design, inspirational author and trainer, Vicky Halsey, lays out a comprehensive instructional design model that deeply engages and energizes learners. She shows how to create content that is clear, relevant, easily absorbed, and readily retained because it facilitates each participant’s brilliance.
Written by two master certified business coaches and leaders in the business coaching field, Coaching in Organizations provides a powerful guide designed to help human development professionals develop and implement coaching programs that deliver a real return on their organization's training investment.
Everyone knows collaboration is crucial to creating high performance organizations with today's diverse, globalized workforce. Using his signature business parable style, Ken Blanchard and his coauthors show that if collaboration is to succeed, it must begin with you. This book teaches people at all levels—from new associates to top executives—that it's up to each of us to help promote and preserve a winning culture of collaboration.
In Customer Mania!, Ken Blanchard shares the key to customer service—creating a people-oriented, performance-driven, customer-first organization. Along with co-authors Jim Ballard and Fred Finch, Blanchard explains why the customer is the right starting place from which to build a successful business.
Don Shula, the most successful coach in NFL history, teams up with Dr. Ken Blanchard to share their secrets for inspiring others to greatness. They use the acronym, COACH, to describe the qualities of an effective leader, sharing how each coaching concept works both on the field and in business situations.