Today’s workforce is increasingly working from home and other remote locations, with teams spread across countries and time zones. Managers struggle to connect with their people through time lags and technology interfaces. It’s the new normal, and it comes with a new set of benefits and challenges. Managing in this environment is tricky. It can be difficult to understand what’s really going on, and even harder to build rapport and trust over long distances. But with the right skillset, managers can increase the effectiveness and productivity of their remote staff.