“An Anthem leadership consultant conducted an impact study to show that SLII applications have made a significant impact on the company’s culture. 79.8 percent of managers indicate that they are comfortable using multiple leadership styles; 68.3 percent of managers indicate they are better able to manage the performance of their staff using SLII skills. It appears that a dose of Situational Leadership^® II was just the prescription needed to create organizational health at Anthem Blue Cross Blue Shield!”

“The streamlined participant materials and engaging videos make the concepts of SLII come alive. This isn’t just a lecture course. Participants spend time practicing the fundamentals of Situational Leadership^® II so that they can start applying the new skills immediately.”

“Employee turnover has decreased from 22 percent to 16 percent, and based on third-party research, HCL has gained high marks for employee engagement and satisfaction. As a final benchmark, repeat customer business has improved from 74 percent to 92 percent, a testimony to the organization’s focus on transformation.”

“When they realized developmental coaching and feedback needs to be more task focused instead of only people focused, the light bulb went on. They suddenly understood that the way they work with an employee needs to vary depending on the task at hand. Now instead of thinking a staff member is just having an off day, managers look at the situation in terms of what they can do differently to help that person meet their goal.”