DECEMBER 2022
Improving Employee Experience: The Leader’s Role
There’s a lot to unpack in the 2023 HR/L&D Trends Survey, says Scott Blanchard, president of The Ken Blanchard Companies.
“We asked over 700 leadership, learning, and talent development
professionals to share their biggest challenges and how they are
planning to address them in the coming year. There are a lot of
challenges but also a lot of optimism for the new year.
“Retaining people and reducing turnover, improving employee
experience and engagement, and developing a close-knit culture despite
shifts to hybrid work arrangements were all cited,” says Blanchard.
“Some 67% of respondents said it’s harder to create engaging employee
experiences in a hybrid/remote work environment, 75% believe hiring will
be more challenging in 2023, and 79% believe it will be harder to
retain their best people.”
To address these challenges, survey respondents indicated they will
be focusing on increased spending for leadership development
initiatives—with a majority of respondents indicating a 10-30% increase.