Measuring the Impact of Your Investment

Success Case Method is a qualitative study for assessing impact by identifying the most and the least successful cases and examining them in detail through one-on-one interviews. This research style lets people express themselves fully and allows a high level of detail to be collected.

Simple ROI Method is a quantitative study to collect data from three levels (liked it/learned it/changed behavior) as efficiently as possible. Using a short post-training survey, the goal is to make a direct link between the learning and a change of behavior on the job, and its influence on a few business metrics.

Standard ROI Method is a quantitative study to collect five levels of data with measurable performance metrics. The goal is to establish a link between the learning, on-the-job behavior change, and ROI.

Detailed ROI Method is a quantitative study that also collects five levels of data. Key performance metrics are compared between a group of trained participants and a similar group of untrained individuals. The goal is to make a direct link between the learning and on-the-job behavior change and to monetize the impact of behavior change, resulting in an ROI calculation.