The Ken Blanchard Companies Releases Conversational Capacity Program
Proven Formula for Increasing Conversational Capacity in Your Organization—Now Available

SAN DIEGO, CA (July 14, 2020)—The Ken Blanchard Companies®, the global leader in management training and coaching, announced today the release of Conversational Capacity, a program that teaches people the mindset, process, and skills to have open, balanced, non-defensive dialogue about difficult subjects.

Conversational Capacity incorporates a powerful methodology that teaches people how to engage in constructive, learning-focused dialogue when challenging topics or conflicts arise so they can make informed decisions and find the best solutions, even under high pressure.

The goal of Conversational Capacity is to reach the sweet spot: a place where difficult exchanges turn into learning opportunities and unfocused meetings become innovation incubators.

A solution like Conversational Capacity is desperately needed. Poor communication derails important initiatives, wrecks morale, and torpedoes 20% of projects.1 Additionally, a 2018 survey of 1,072 United States workers found that 52% reported poor communication had a negative financial effect on their work, and 77% said that poor communications hindered their company’s ability to compete.2

“Having people who are good communicators and listeners is essential if a company is to be agile and profitable. Fortunately, these are skills that can be learned. When people start to master them, workplaces become dynamic and innovation thrives. Productivity and morale also improve because people know how to listen and they know they are heard,” said Scott Blanchard, president of The Ken Blanchard Companies.

Conversational Capacity is based on Craig Weber’s acclaimed book Conversational Capacity. The technique Weber developed is being used by executives, flight crews, CDC emergency response teams, and Democratic and Republican legislators in over a dozen US states.

“Nothing is more important to our individual or collective effectiveness than the ability to have constructive, learning-focused dialogue under pressure. Conversational capacity should be flashing bright red on the dashboards of everyone responsible for building effective teams and working relationships,” added Weber.

Conversational Capacity is ideal for numerous audiences: team leaders, team members, executives, and managers. Considering the prevalence and consequences of poor communication in the business world, Conversational Capacity is also beneficial to anyone wanting to become a better communicator and listener.

Conversational Capacity is available as a one-day, face-to-face program. A virtual version will be available sometime this summer. It will have three two-hour sessions run on consecutive days and be facilitated by a Blanchard facilitator. Both designs include compelling visuals and materials, engaging videos, and proven learning activities.

Conversational Capacity features Blanchard’s proven, interactive design that lets participants experience different learning modalities as they move from a workbook to interactive group learning and then to video examples. Using Blanchard’s online learner portal, learners can review materials, access forms, and deepen their learning.

Download the Blanchard white paper, “Getting to the Sweet Spot of Effective Communication,” for an in-depth examination on the importance of communicating successfully. It can be found at

Empower your people to become great communicators. Get started at

About The Ken Blanchard Companies
For more than 40 years, The Ken Blanchard Companies has been a global leader in management training, consulting, and coaching. Its solutions inspire leaders at all levels to create cultures of connection, unleashing talent to deliver extraordinary results. Its flagship product, SLII®, is the most widely taught leadership model in the world and is the solution of choice for more than 10,000 organizations. Blanchard also offers a suite of other award-winning leadership solutions and coaching services to support them.