Public Workshops

SITUATIONAL FRONTLINE LEADERSHIP


Improving Leadership Skills of Frontline Supervisors


Situational Frontline Leadership is a Situational Leadership® II training program specifically designed for managers who are providing leadership at the frontline or supervisory level. It equips them with the fundamentals needed to develop their people for optimum performance and productivity. They learn how to set goals, assign work, give praise, and resolve performance problems. It focuses participants on practicing the skills required for Partnering for Performance with their direct reports at each stage of development. Core communication skills of being specific when providing direction and feedback, using active listening techniques, and enhancing self-esteem are introduced and then practiced throughout the program.

Who Should Attend:

  • Frontline managers who hold roles such as team leaders, supervisors, shift leaders, or unit managers—anyone with responsibility for leading a team towards specific operational goals and objectives; frontline managers are often new to position authority, recently promoted from the individual contributor ranks

Participants Learn To:

  • Take responsibility in developing their direct reports
  • Diagnose employees’ development needs and then adapt their leadership style to meet those needs
  • Partner by creating a side-by-side relationship where both parties are mutually influential
  • Understand how effective leadership can provide high levels of performance and employee satisfaction

Sustainability

Coaching to Support Learning: Working one-to-one with a professional business coach is the most effective way to achieve proficiency. The Ken Blanchard Companies® offers one-to-one coaching to reinforce the principles and skills learned in Situational Frontline Leadership workshops. Coaching to Support Learning includes three coaching sessions for an additional fee of $700 USD. More information on Coaching ...

SCHEDULE (Subject to Availability) DATE INFORMATION PRICE
San Diego, CA Aug 11–13, 2008 Request Information $1,695 USD