Recorded Webinar Archive

Survival Skills for First-Year Managers

In this webinar, Master Certified Coach and cofounder of Coaching Services Madeleine Homan shows you how a focus on both people and results is the best way to create an environment that results in individual growth, purposeful action, and sustained improvement. You'll learn:

• The absolutely must do now’s
  
  
• To establish the best habits that build trust and confide
  
  
• A foolproof structure for action and results

The Proper Care and Feeding of E-Learners

In this webinar, Dan Glaser & Lindsay Dennison show you the strategies to ensure that your eLearning program saves time, money, resources, and delivers measurable, tangible results. By focusing on the needs of eLearners you’ll discover how to:

1. Get people on-board by successfully marketing and positioning your training to attract the right audience.
   
   
2. Get people going by focusing on the capabilities of the learner instead of the capabilities of the technology.
   
   
3. Get people finished by ending with an immediate call-to-action.

Leading People through Change

In this webinar, Founding Associate Pat Zigarmi shares the six predictable and sequential concerns that people have when they are asked to change.

1. Information Concerns: What is the change? Why is it needed?
   
   
2. Personal Concerns: How will the change impact me personally? Will I win or lose?
   
   
3. Implementation Concerns: What do I do first? How do I manage all of the details?
   
   
4. Impact Concerns: Is the effort worth it? Is the change making a difference?
   
   
5. Collaboration Concerns: Who else should be involved? How do we spread the word?
   
   
6. Refinement Concerns: How can we make the change even better?

By anticipating these six stages of concern ahead of time, leaders can diagnose and respond to individuals' predictable concerns with change and, therefore, reduce resistance and build momentum for moving ahead.

Driving Results through Culture Change

In this webinar, Senior Consulting Partner Chris Edmonds of The Ken Blanchard Companies shares his insights and experience on driving results through transforming culture. You’ll learn:

• How corporate culture impacts organizational performance and the bottom line
  
  
• The impact of culture on employee engagement and satisfaction
  
  
• How to identify potential culture gaps in your organization
  
  
• Strategies for intentionally developing your culture in a way that ensures results

Bringing Out the Best in Others

In this webinar, Senior Consulting Partner Ann Phillips of The Ken Blanchard Companies explores the needs that all employees have and what leaders can do to fulfill them. The result is an environment that brings out the best in people—both in the workplace and in other aspects of their lives.

• How to discover the emotional needs of others. How to listen and hear the meaning behind people's words. The importance of taking relational risks.
• How to manage expectations. Bringing out the best in others includes examining your beliefs about leading others. Every interaction begins with you and what occurs within that interaction is up to you.
• How to turn know-how into action. You'll learn how to take your first step toward changing your behavior in each of these key areas.

Developing Your Leadership Point of View

In this webinar, best-selling author and leadership expert Ken Blanchard takes you on a personal journey to discover your leadership point of view. Using a unique 7-step process from the book,
Leading at a Higher Level, Ken shows you how to:

• Identify the influencers (leaders) in your life and discover how their influences helped your leadership point of view evolve.
• Claim the core values that guide your behavior as a leader and how to rank order your values when they are in conflict.
• Surface your beliefs about leading and motivating people—and how to share your leadership point of view with others.

Building Trust

In this webinar, organizational change expert Cindy Olmstead will help you:

• Identify the four elements of trust
  
  
• Learn a common language of trust based on 12 trust components
  
  
• Identify trust recovery strategies
  
  
• Identify the “economics of trust”

The Leadership-Profit Chain

In this webinar, Scott Blanchard, Executive Vice President of The Ken Blanchard Companies shares the results of a year-long study that explores the connections between leadership effectiveness, employee passion, customer devotion, and organizational vitality. You’ll learn:

• How leadership impacts organizational success.
  
  
• How to create a more motivating work environment for employees
  
  
• Why employee passion drives customer devotion

Take Your Team to the Top through the Power of Vision

In this webinar, Dr. Jesse Stoner will teach you how to help your team and your organization harness the power of vision.

Whether you are:

• on a growth curve
  
  
• in the midst of a change effort, or
  
  
• simply want to re-energize yourself or your team

this online seminar will help you take purposeful and passionate steps toward success.

Becoming a Great Frontline Leader

Blanchard Consulting Partner Patricia Stewart will teach you the three key skills that all frontline leaders need to master in order to successfully set goals, assign work, give praise, and resolve performance problems.

• Interpersonal Skills
  
  

• Performance Management Skills
  
  

• Partnering Skills
  
  

Leading at a Higher Level with Ken Blanchard

Join Ken Blanchard for this special event and learn how you can start leading at a higher level by

• Going beyond the short term to zero in on the right target and vision
  
  

• Delivering legendary customer service that earns ravings fans
  
  

• Truly empowering your people and unleashing their incredible potential
  
  

• Grounding your leadership in humility and focusing on the greater good
  

Take Care of Your Customers—or Someone Else Will

In this Webinar Senior Consulting Partner Kathy Cuff shows you how to create loyal customers by

• Recognizing the importance of ideal service and its value to the organization
  
  

• Developing a personal service vision
  
  

• Communicating with customers more effectively
  
  

• Expanding the power of front line employees
  
  

• Creating an action plan
  

Managing Up to Get What You Need

In this Webinar, business author and consultant Susan Fowler shares three important skills that every self leader must have:

• How to challenge assumed constraints at work
  
  

• How to celebrate your points of power
  
  

• How to collaborate with your manager for success
  

Creating Passionate Employees

Scott Blanchard, Executive Vice President of The Ken Blanchard Companies, will show you how to keep—or develop—employees who are more passionate and productive at work by

• Connecting individual work to the overarching goals of the organization
  
  

• Improving employee relationships with their direct managers
  
  

• Reducing interpersonal tension
  

A View from the Future

Join Dr. Margie Blanchard, founder of The Ken Blanchard Companies' Office of the Future, as she provides a sneak preview into the hot topics everyone will be talking about in 2008, 2009, and 2010.

You'll explore:

• The key issues leaders expect to face in 2010
  
  

• The key management trends for 2008 and beyond
  
  

• The implications for you and your organization
  

Leading High Performing Teams

This session focuses on the Team Performance Process which is a systematic approach to building performance in a team setting. It includes the latest thinking on:

• What makes an outstanding team
  
  

• Getting teams off to the right start
  
  

• Managing the journey to success
  
  

• Strategies for sustaining high performance

Developing Your Coaching Skills

This session shows you how to use focused conversations to create an environment that results in individual growth, purposeful action, and sustained improvement by:

• Getting into the coaching mindset
  
  

• Knowing when coaching is the tool to use, and when it isn't
  
  

• Consistently using behaviors that build trust and confidence in the "coachee"
  
  

• Applying a foolproof structure for action and results.

Leading Change

In this session you will learn that there are six predictable and sequential concerns that people have when they are asked to change.

• Information Concerns: What is the change? Why is it needed?
  
  

• Personal Concerns: How will the change impact me personally? Will I win or lose?
  
  

• Implementation Concerns: What do I do first? How do I manage all of the details?
  
  

• Impact Concerns: Is the effort worth it? Is the change making a difference?
  
  

• Collaboration Concerns: Who else should be involved? How do we spread the word?
  
  

• Refinement Concerns: How can we make the change even better?

Leading at a Higher Level

Join Ken Blanchard in this session and find out how you can start leading at a higher level by

• Going beyond the short term to zero in on the right target and vision
  
  

• Delivering legendary customer service that earns ravings fans
  
  

• Truly empowering your people and unleashing their incredible potential
  
  

• Grounding your leadership in humility and focusing on the greater good
  

Working Together as a Team

This session provides a road map of practical strategies that get to the heart of complex team issues.

• What makes an outstanding team
  
  

• Why teams fail
  
  

• Tools and strategies for success
  
  

• Getting a team started and assuring its continued success
  

Managing and Developing People to Be Their Best

In this one hour seminar you will learn the time tested techniques that will enable you and others in your organization to manage and develop people to be their best.

Your organization needs leaders who can

• Coach and develop employees
  
  

• Set and achieve goals
  
  

• Productively manage projects, people, and teams
  

A Situational Approach to Performance Management

Explore a performance management method based on Situational Leadership^® II that teaches you how to diagnose the needs of direct reports and then use the appropriate leadership style.

In this session Pat Zigarmi shows you how to:

• Excel at goal setting, coaching, and performance evaluation
  
  

• Ensure alignment through active listening, and proactive problem solving
  
  

• Improve individual and organizational productivity
  

Becoming a Great Frontline Leader (.wmv video stream)

In this Webinar, Blanchard Consulting Partner Patricia Stewart will show you what frontline leaders can do to increase team member productivity and engagement. You will learn the three key skills that all frontline leaders need to master in order to successfully set goals, assign work, give praise, and resolve performance problems.

• Interpersonal Skills
  
  

• Performance Management Skills
  
  

• Partnering Skills
  

Measuring the Impact of Training 

Learn how to use impact studies, success case methodology, and anecdotal success stories to measure the results of any training initiative. Blanchard Senior Vice President and author Scott Blanchard will show you specific ways to:

• Prove that investments in training and development are worthwhile
  
  

• Increase confidence for investments in training
  
  

• Gather critical feedback on the factors that enhance or impede your organization's future business performance
  

Closing the Learning-Doing Gap (.wmv video stream) 

Scott Blanchard, Executive Vice President of The Ken Blanchard Companies, shows you how to improve the transfer of training in your organization by:

• Addressing the Critical Success Factors which are key to bridging the training-doing gap
  
  

• Examining the success characteristics of HR, OD, and Training professionals who successfully achieve exceptional value from their training initiatives