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July 2007 Managing Up to Get What You Need
When it’s working well, leadership is a partnership between two people (manager and direct report) who work together to achieve common goals. When that occurs, both leader and follower influence each other. READ THE FULL ARTICLE 
Successful Leaders Program Client Spotlight: Environmental Protection Agency (EPA)
Learn how a large U.S. government agency created an environment of collaboration, cooperation, and commitment through its Successful Leaders Program. LEARN MORE 
Legendary Service®
Help for those who struggle with customer service issues is now available with our newly launched program—Legendary Service. LEARN MORE 
PUBLIC WORKSHOPS  TRAINING FOR TRAINERS 
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