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Managing by Values: How to Put Your Values into Action for Extraordinary Results (softcover book)

Authors: Ken Blanchard and Michael O'Connor

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Everyone has heard of Fortune 500 companies. What about Fortunate 500 companies? Ken Blanchard and Michael O’Connor explain that a Fortunate 500 company is defined not only by profitability, but also by the quality of service it provides to customers and the quality of life it provides to employees.

Managing by Values provides the reader with an incredible process that involves the entire organization in developing its mission and values. The process guarantees that your employees will enthusiastically support and apply the statements—not secretly ignore them because they had nothing to do with their creation. Manage the entire organization’s values—the values of the people who deal directly with your customers.

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United States orders only for non-digital items. Please contact us for international availability, pricing, and shipping.