Authors: Mike Song, Vicki Halsey, and Tim Burress
View Cover Image
Read Chapter 1
Read Capital One Case Study
"Professionals waste up to a month per year on email—costing their companies billions in missed opportunities."
- Email overload is an epidemic in the U.S. workplace.
- Employees now spend over 40 percent of their workday on email—and consider more than a third of that time a waste.
There is a lot you can do to deal with email overload, but you have to stop spinning your wheels—and start managing your email before it manages you!
In The Hamster Revolution you will meet Harold, an HR director so overwhelmed by email he feels like a hamster on a wheel. Just in time, Harold meets a coach—a leading expert on email efficiency and etiquette with a simple system that helps Harold:
- Get fewer emails. The best way to get less is to send less. You’ll target your emails—not spray them—and be more efficient and effective.
- Write better emails. Weak subject lines and—wall of words—messages do not work since people don’t read emails—they scan them.
- Find information faster. File smart: create a limited number of mutually exclusive folders that are based on content—not sender, software, or some other criteria.
- Coach others. Offer your frequent senders a few really good tips—or suffer through their really bad emails. A little coaching can go a long way!
In The Hamster Revolution, Song and his coauthors present original research—a national survey of 8,000 workers on email and trends—and a landmark case study on email training at financial services giant Capital One. They also show you how to free up yourself to do your job—and live your life—with real-world tips and insights.
Author Information
Mike Song, Vicki Halsey, and Tim Burress are leading experts on email efficiency and etiquette. Song and Burress are founding partners of Cohesive Knowledge Solutions. Halsey is VP of Applied Learning at The Ken Blanchard Companies®.
Keynote Speaking Opportunities
Vicki Halsey offers lively, animated, and humorous presentations that captivate audiences and promote learning in a comfortable and highly effective environment. She is available to speak to your company or conference on the subject of email efficiency and effectiveness.
More information on keynote...
Praise for The Hamster Revolution
"Get your life back!"
—Marshall Goldsmith, Marshall Goldsmith School of Management, Alliant University
"Our daily barrage of email not only consumes our time and energy but fills up our inboxes with someone else’s priorities. These simple tools will allow you to reclaim your life."
—Betsy Myers, Executive Director, Center for Public Leadership, Harvard University
"Simple but powerful. This is life-changing stuff."
—Chris Granger, Vice President, Team Business Development, National Basketball Association