Raving Fans!: A Revolutionary Approach to Customer Service (hardcover book)
Authors: Ken Blanchard and Sheldon Bowles
Sheldon Bowles and Ken Blanchard’s Raving Fans, is written in the parable style of Gung Ho!® and The One Minute Manager®. It uses a brilliantly simple and charming story to teach how to define a service vision, learn what a customer really wants, institute effective systems, and make stunning customer service a competitive advantage—not just another “flavor of the month” program.
Book| Item # 10019|Item currently in stock
See All: Books
United States orders only for non-digital items. Please contact us for international availability, pricing, and shipping.