Authors: Douglas Allen, Dwight Allen, and The Ken Blanchard Series

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Even the best managers often view employee coaching and feedback as necessary evils, tasks to be done with little enthusiasm and as rarely as possible.

Formula 2+2 provides managers with a simple yet powerful approach to revolutionizing feedback conversations and making them a regular and even welcome part of their duties. It is based on the assertion that feedback is most effective when motivated by a spirit of helpfulness and a sincere desire to help employees succeed.

The book explains five concepts—timeliness, balance, focus, specificity, and follow-up—that transform correction into encouragement, build an atmosphere of trust, and create positive and productive performance evaluations.