On-Demand Leadership and Management Webcasts
Just because you missed the live Webinar, that doesn't mean you've missed your chance to see and hear what was presented that day. Check out some of our most popular past events by choosing a title from the list below.
*Note: For Webex-hosted Webinar archives you will be asked to provide additional contact information and download the free Webex player software to view recording.
Having Trouble Viewing the Webcast Recordings?
Click here for instructions if you are experiencing a "400 Bad Request" message.
From Recovery to Prosperity:
The Power of Vision and Leadership
In this webinar, best-selling business author Ken Blanchard shows leaders at all levels how to communicate their leadership point of view and provide their people with:
- A compelling vision that starts everything in the right direction.
- A picture of the future that people can actually see.
- Clear values that define the way employees act on a day-to-day basis
while doing their work.
Register for Access at Webex.com
Reward & Recognition on a Limited Budget
In this webinar, Senior Consulting Partner Mark Paskowitz shows you how to create and execute a low-cost reward program. You’ll learn:
- What motivates people and how to tap into that motivation when designing a
reward and recognition program - The importance of personalizing recognition—especially for high performers
- Some low-cost ideas for getting started
Register for Access at Webex.com
The High Cost of Doing Nothing:
Quantifying the Impact of Leadership on the Bottom Line
In this webinar, Senior Consulting Partner Kathy Cuff and Program Director David Witt explore the impact that leadership has on employee productivity, employee turnover, and customer satisfaction. By looking at the effect that leadership has in each of these three areas, you learn:
- Where performance gaps occur in most organizations
- What those gaps cost your organization in bottom line performance
- How to close those gaps with better leadership practices
Register for Access at Webex.com
Executive Development:
Harnessing the Power of Action Learning Teams
In this webinar, Scott Blanchard and John Benson, Senior Director, Leadership Development for Skanska, explain the benefits of building real work scenarios into an executive development curriculum. You'll learn how including action learning projects into your leadership development program
- Increases learning transfer
- Promotes collaboration
- Generates cost-effective results
Register for Access at Webex.com
Managing and Developing People to Be Their Best
In this webinar, Dr. Vicki Halsey outlines the three key skills to successfully set goals, assign work, and manage performance. You learn how to:
- Focus: All good performance begins with clear goals. Learn how to set clear performance expectations, reward and recognize progress toward goals, and provide negative performance feedback when necessary
- Develop: What's your natural leadership style? How does that match up with what your people want and need from you in order to perform at their best?
- Celebrate: Do your people know when they've done a good job—or is it no news is good news? What can you do to make people feel valued and appreciated?
Register for Access at Webex.com
Essential Coaching Skills for Managers
In this webinar, Master Certified Coach Linda Miller shows you how to create an environment that results in individual growth, purposeful action, and sustained improvement.
You'll learn how to:
- Get into the coaching mindset
- Identify when coaching is the tool to use—and when it isn't
- Consistently use behaviors that build trust and confidence
- Apply a foolproof structure for action and results
Register for Access at Webex.com
Mind Shift: Exploring Misconceptions About Virtual Training
In this special webinar for designers and executives contemplating online training programs, Blanchard virtual training consultants Cathy Huett and Randy Conley share best practice strategies for creating engaging online programs. You’ll learn:
- How to get buy-in for virtual training
- How to create engaging virtual learning experiences
- How to avoid obstacles to successful implementation
Register for Access at Webex.com
We're Still Here... Now What?
In this webinar Blanchard Senior Consulting Partner Dick Ruhe shows leaders how to shift from a survival to a growth mindset to build morale, efficiency, and productivity. You'll learn how to:
- Observe like a visitor
- Think like a customer
- Act like an owner
- Provide leadership that revitalizes people
Register for Access at Webex.com
Helping People Win at Work
In this webinar, Garry Ridge, CEO of WD-40 Company and coauthor of Helping People Win at Work shares the strategies, techniques, and day-to-day management processes that have helped to make WD-40 so successful. You'll learn how to:
- Establish an effective performance management system
- Build an engaging, performance-based culture
- Share your leadership point of view
- Partner with your people
Register for Access at Webex.com
Leading People During Times of Change
In this government-focused webinar Blanchard Founding Associate Pat Zigarmi shows public agency leaders how to successfully address the concerns that people have when they are asked to change. You will learn how to
- Reduce resistance
- Gain buy-in
- Create an action plan for successfully leading a change effort
Register for Access at Webex.com
Pass the Ball: The Power of Collaboration
In this webinar, best-selling business author Ken Blanchard shares his knowledge on the power of collaboration. Drawing from over 30 years experience working together with authors, business leaders, and organizations, see why this master of collaboration believes that any idea gets better when you share it with others. You'll learn:
- How to encourage people to “pass the ball,” share ideas, and get others involved
- How a philosophy of “none of us is as smart as all of us” helps accomplish more
- The difference between serving and self-serving
- The importance of lifelong learning
Register for Access at Webex.com
Virtual Classroom Solutions
In this webinar Blanchard associates Alan Youngblood and Randy Conley share best practices on delivering training through an online platform and how the following factors impact success.
- Session Design
- Content Quality and Pacing
- Expertise of the Facilitator
- Interactive Engagement
- Learner Care
Register for Access at Webex.com
Creating a Fast, Flexible, and Nimble Organization
In this webinar Blanchard Founding Associate Pat Zigarmi shows you how to build a fast and flexible organization that is able to quickly respond to the needs of the marketplace. You’ll learn:
- Why change fails
- The power of high involvement
- How to create a change-ready organization
Register for Access at Webex.com
Revitalizing the Downsized Organization
In this webinar, Senior Consulting Partner Chris Edmonds shows you how to rebuild your organization's morale, focus, and productivity after a dramatic change in the workplace like a layoff, merger, or acquisition. You’ll learn
- How to help people understand and meet performance expectations
- How to take advantage of a new organizational structure or course of action
- How to help people let go, move forward, and connect to the change
Register for Access at Webex.com
Keeping People Focused and Productive during Uncertain Times
In this special webinar for government agencies, Jim Atwood and Alan Youngblood show you what leaders can do to keep people focused, engaged, and productive. You'll learn to:
- Resist the urge to “close up” during uncertain times
- Maintain the right balance between a concern for results and a concern for people
- Manage people's energy
Register for Access at Webex.com
More Survival Skills for First-Year Managers
In this next installment of our popular series on the skills managers need to make it through their first year of management and beyond, Madeleine Blanchard, the founder of The Ken Blanchard Companies Coaching Services Division shares how to:
- Effectively set goals for each member of your team in a way the keeps everyone engaged, aligned, and working together.
- Turn good intentions into results by mastering problem-solving and information sharing conversations.
- Provide the day-to-day coaching, support, and resources people need to further their development and achieve the goals that have been set.
Register for Access at Webex.com
Best Practice Blended Training Designs
In this webinar, VP of Applied Learning, Dr. Vicki Halsey shares some of the best practice designs she has created for clients of The Ken Blanchard Companies. You'll learn how to:
- Combine existing instructor-led training and online material into new blended designs.
- Connect training to business results to ensure your people will transfer learning
into action. - Hold people accountable for using what they have learned by hard-wiring it into the systems of your company.
Register for Access at Webex.com
Leading in Uncertain Times
In this webinar, Dr. Ken Blanchard shows you what leaders can do to keep their people focused, engaged, and productive.
You'll learn to:
- Resist the urge to close up during uncertain times
- Maintain the right balance between a concern for results and a concern for people
- Plan and prepare your organization for better times ahead
Register for Access at Webex.com
Managing People’s Energy: The Power of Alignment
In this webinar, Executive VP Scott Blanchard shows you how to keep your employees' energy focused and productive—even during uncertain economic times. You learn how to start the process by:
- Acknowledging the current situation
- Defining a direction for your company
- Aligning people with a strategic direction in a way that keeps your company moving forward
Register for Access at Webex.com
Moving Forward during Uncertain Times: The Power of Coaching
In this webinar Master Certified Coach Linda Miller discusses how coaching can help people move forward during times of change. You'll learn
- The four parts of a coaching conversation
- The four coaching skills
- How to support your team so that team members are motivated to move forward and take intentional action
Register for Access at Webex.com
Taking the Fear Out of Feedback
Providing good feedback does not occur naturally or by default. To provide effective feedback, leaders must learn, develop, and cultivate fundamental skills. In this webinar, Senior Consulting Partner Susan Fowler explores
- The importance of effective feedback as a tool for developing others
- The impact of personal motives, agenda, and responsibility for giving feedback
- Knowing when and how to give the four different types of feedback
- Understanding the differences between feedback that provides choice
and feedback that judges - How to provide feedback that enables others to take responsibility
for their own development
Register for Access at Webex.com
Managing in a Virtual Environment
In this webinar, Blanchard Director of Learning Services Jamie Grettum shares practical information and tools to help managers bridge the communication gaps created by geographical separation and get peak performance from employees they rarely see face-to-face. You'll learn how to:
- Build rapport with direct reports that stands the test of distance
- Adapt your skills to lead in virtual and remote situations
- Use the right technologies to effectively support your people
Register for Access at Webex.com
Maximizing the ROI of Your Training Investments
In this webinar, Dr. Paul Leone of American Express shares the results of a three year study with more than 2,000 managers and directors that evaluated the impact of a Situational Leadership II training initiative. The research specifically evaluated and compared the effectiveness of classroom, web-based, and blended delivery options to find out which delivery mode generated the best results at the lowest cost.
You’ll learn
- How to identify the best delivery mode to use in your next initiative
- Which pre and post training activities predicted the greatest overall impact
- How to create behavior change and business impact
Register for Access at Webex.com
Creating a Customer-Focused Company
In this webinar, Senior Consulting Partner Kathy Cuff shows you how to create loyal customers by consistently delivering Legendary Service. You’ll learn that the keys to attracting and retaining loyal customers are
- Recognizing the importance of ideal service and its value to the organization
- Developing a personal service vision
- Communicating with customers more effectively
- Expanding the power of front line employees
- Creating an action plan
Register for Access at Webex.com
Virtual Teams: Developing Long Distance Relationships
In this webinar, Senior Consulting Partner Carmela Southers shares the five practices that contribute to virtual success.
- Practice 1: Communicate about Needs
- Practice 2: Encourage Healthy Conflict
- Practice 3: Be Fully Present
- Practice 4: Build Trust with Every Action
- Practice 5: Use Technology to Build Relationships
Register for Access at Webex.com
Challenging Conversations:
Transforming Conflict into Productivity
In this webinar, Challenging Conversations program coauthors Eryn Kalish and Pat Zigarmi share a five-step model that will show you how to handle the most challenging, intense, and emotionally charged types of conversations.
- State your concerns directly
- Probe for information to gain deeper understanding
- Engage each other through whole-hearted listening
- Attend to body language
- Keep forward focused when possible
Register for Access at Webex.com
Survival Skills for First-Year Managers
In this webinar, Master Certified Coach and cofounder of Coaching Services Madeleine Homan shows you how a focus on both people and results is the best way to create an environment that results in individual growth, purposeful action, and sustained improvement. You'll learn
- The absolutely must do now’s
- To establish the best habits that build trust and confide
- A foolproof structure for action and results
Register for Access at Webex.com
The Proper Care and Feeding of E-Learners
In this webinar, Dan Glaser & Lindsay Dennison show you the strategies to ensure that your eLearning program saves time, money, resources, and delivers measurable, tangible results. By focusing on the needs of eLearners you’ll discover how to
- Get people on-board by successfully marketing and positioning your training to attract the right audience
- Get people going by focusing on the capabilities of the learner instead of the capabilities of the technology
- Get people finished by ending with an immediate call-to-action
Register for Access at Webex.com
Leading People through Change
In this webinar, Founding Associate Pat Zigarmi shares the six predictable and sequential concerns that people have when they are asked to change.
- Information Concerns: What is the change? Why is it needed?
- Personal Concerns: How will the change impact me personally? Will I win or lose?
- Implementation Concerns: What do I do first? How do I manage all of the details?
- Impact Concerns: Is the effort worth it? Is the change making a difference?
- Collaboration Concerns: Who else should be involved? How do we spread the word?
- Refinement Concerns: How can we make the change even better?
By anticipating these six stages of concern ahead of time, leaders can diagnose and respond to individuals' predictable concerns with change and, therefore, reduce resistance and build momentum for moving ahead.
Register for Access at Webex.com
Driving Results through Culture Change
In this webinar, Senior Consulting Partner Chris Edmonds of The Ken Blanchard Companies shares his insights and experience on driving results through transforming culture. You’ll learn
- How corporate culture impacts organizational performance and the bottom line
- The impact of culture on employee engagement and satisfaction
- How to identify potential culture gaps in your organization
- Strategies for intentionally developing your culture in a way that ensures results
Register for Access at Webex.com
Bringing Out the Best in Others
In this webinar, Senior Consulting Partner Ann Phillips of The Ken Blanchard Companies explores the needs that all employees have and what leaders can do to fulfill them. The result is an environment that brings out the best in people—both in the workplace and in other aspects of their lives.
- How to discover the emotional needs of others. How to listen and hear the meaning behind people's words. The importance of taking relational risks.
- How to manage expectations. Bringing out the best in others includes examining your beliefs about leading others. Every interaction begins with you and what occurs within that interaction is up to you.
- How to turn know-how into action. You'll learn how to take your first step toward changing your behavior in each of these key areas.
Register for Access at Webex.com
Developing Your Leadership Point of View
In this webinar, best-selling author and leadership expert Ken Blanchard takes you on a personal journey to discover your leadership point of view. Using a unique 7-step process from the book, Leading at a Higher Level, Ken shows you how to
- Identify the influencers (leaders) in your life and discover how their influences helped your leadership point of view evolve
- Claim the core values that guide your behavior as a leader and how to rank order your values when they are in conflict
- Surface your beliefs about leading and motivating people—and how to share your leadership point of view with others
Register for Access at Webex.com
Building Trust
In this webinar, organizational change expert Cindy Olmstead will help you
- Identify the four elements of trust
- Learn a common language of trust based on 12 trust components
- Identify trust recovery strategies
- Identify the “economics of trust”
Register for Access at Webex.com
The Leadership-Profit Chain
In this webinar, Scott Blanchard, Executive Vice President of The Ken Blanchard Companies shares the results of a year-long study that explores the connections between leadership effectiveness, employee passion, customer devotion, and organizational vitality. You’ll learn
- How leadership impacts organizational success
- How to create a more motivating work environment for employees
- Why employee passion drives customer devotion
Register for Access at Webex.com
Take Your Team to the Top through the Power of Vision
In this webinar, Dr. Jesse Stoner will teach you how to help your team and your organization harness the power of vision.
Whether you are
- on a growth curve
- in the midst of a change effort, or
- simply want to re-energize yourself or your team
this online seminar will help you take purposeful and passionate steps toward success.
Register for Access at Webex.com
Becoming a Great Frontline Leader
Blanchard Consulting Partner Patricia Stewart will teach you the three key skills that all frontline leaders need to master in order to successfully set goals, assign work, give praise, and resolve performance problems.
- Interpersonal Skills
- Performance Management Skills
- Partnering Skills
Register for Access at Webex.com
Leading at a Higher Level with Ken Blanchard
Join Ken Blanchard for this special event and learn how you can start leading at a higher level by
- Going beyond the short term to zero in on the right target and vision
- Delivering legendary customer service that earns ravings fans
- Truly empowering your people and unleashing their incredible potential
- Grounding your leadership in humility and focusing on the greater good
Register for Access at Webex.com
Take Care of Your Customers—or Someone Else Will
In this Webinar Senior Consulting Partner Kathy Cuff shows you how to create
loyal customers by
- Recognizing the importance of ideal service and its value to the organization
- Developing a personal service vision
- Communicating with customers more effectively
- Expanding the power of front line employees
- Creating an action plan
Register for Access at Webex.com
Managing Up to Get What You Need
In this Webinar, business author and consultant Susan Fowler shares three important skills that every self leader must have
- How to challenge assumed constraints at work
- How to celebrate your points of power
- How to collaborate with your manager for success
Register for Access at Webex.com
Creating Passionate Employees
Scott Blanchard, Executive Vice President of The Ken Blanchard Companies, will show you how to keep—or develop—employees who are more passionate and productive at work by
- Connecting individual work to the overarching goals of the organization
- Improving employee relationships with their direct managers
- Engage each other through whole-hearted listening
Register for Access at Webex.com
A View from the Future
Join Dr. Margie Blanchard, founder of The Ken Blanchard Companies' Office of the Future, as she provides a sneak preview into the hot topics everyone will be talking about in 2008, 2009, and 2010.
You'll explore
- The key issues leaders expect to face in 2010
- The key management trends for 2008 and beyond
- The implications for you and your organization
Register for Access at Webex.com
Leading High Performing Teams
This session focuses on the Team Performance Process which is a systematic approach to building performance in a team setting. It includes the latest thinking on
- What makes an outstanding team
- Getting teams off to the right start
- Managing the journey to success
- Strategies for sustaining high performance
Register for Access at Webex.com
Developing Your Coaching Skills
This session shows you how to use focused conversations to create an environment that results in individual growth, purposeful action, and sustained improvement by
- Getting into the coaching mindset.
- Knowing when coaching is the tool to use, and when it isn't.
- Consistently using behaviors that build trust and confidence in the "coachee".
- Applying a foolproof structure for action and results.
Register for Access at Webex.com
Leading Change
In this session you will learn that there are six predictable and sequential concerns that people have when they are asked to change.
- Information Concerns: What is the change? Why is it needed?
- Personal Concerns: How will the change impact me personally? Will I win or lose?
- Implementation Concerns: What do I do first? How do I manage all of the details?
- Impact Concerns: Is the effort worth it? Is the change making a difference?
- Collaboration Concerns: Who else should be involved? How do we spread the word?
- Refinement Concerns: How can we make the change even better?
Register for Access at Webex.com
Leading at a Higher Level
Join Ken Blanchard in this session and find out how you can start leading at a higher level by
- Going beyond the short term to zero in on the right target and vision.
- Delivering legendary customer service that earns ravings fans.
- Truly empowering your people and unleashing their incredible potential.
- Grounding your leadership in humility and focusing on the greater good.
Register for Access at Webex.com
Working Together as a Team
This session provides a road map of practical strategies that get to the heart of complex
team issues.
- What makes an outstanding team
- Why teams fail
- Tools and strategies for success
- Getting a team started and assuring its continued success
Register for Access at Webex.com
Managing and Developing People to Be Their Best
In this one hour seminar you will learn the time tested techniques that will enable you and others in your organization to manage and develop people to be their best.
Your organization needs leaders who can
- Coach and develop employees
- Set and achieve goals
- Productively manage projects, people, and teams
Register for Access at Webex.com
A Situational Approach to Performance Management
Explore a performance management method based on Situational Leadership II that teaches you how to diagnose the needs of direct reports and then use the appropriate leadership style.
In this session Pat Zigarmi shows you how to:
- Excel at goal setting, coaching, and performance evaluation
- Ensure alignment through active listening, and proactive problem solving
- Improve individual and organizational productivity
Becoming a Great Frontline Leader
In this Webinar, Blanchard Consulting Partner Patricia Stewart will show you what frontline leaders can do to increase team member productivity and engagement. You will learn the three key skills that all frontline leaders need to master in order to successfully set goals, assign work, give praise, and resolve performance problems.
- Interpersonal Skills
- Performance Management Skills
- Partnering Skills