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On-Demand Leadership Development Webcasts

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Executive Development: How to Use Coaching Effectively

In this webinar, Master Certified Coach and Global Liaison for Coaching Linda Miller shares best practices for using coaching as a part of a new or existing executive development program. You'll learn:

What high-potential leaders expect from executive coaching and how to deliver on those expectations
The best way to balance executive coaching with on-the-job, social, and formal training
How to avoid some of the common pitfalls that derail many coaching initiatives

Building Trust and Transparency in Your Organization

In this webinar, Blanchard Founding Associate Pat Zigarmi and Trust Practice Leader Randy Conley show you how leaders can improve the levels of trust in their organization by improving transparency and avoiding the behaviors that often trip up even well meaning leaders including. You'll learn:

The warning signs that people lack trust in your leadership
The value of creating trust-based relationships
How to build trust and increase transparency by communicating your
leadership point of view

Leaders: Avoid These Fatal Flaws

In this webinar Master Certified Coach and Co-founder of Coaching Services, Madeleine Homan Blanchard shares ways to identify and avoid some of the personal behaviors that keep executives from performing at their best. You will learn:

What to do that builds trust and confidence in others
What not to do, ever!
The best resources that you can use right away

Trust: The Critical Link to a High Energy Workplace

In this webinar organizational change expert Cindy Olmstead explores the behaviors which erode trust and teaches you strategies for building or rebuilding trust in your organization. You will learn:

Why trust is an issue in today’s organizations
Common trust breakers
How to open up a dialogue on trust using an ABCD communication model
How to improve trust by acting in a trustworthy manner

Leading in the New Business Reality

In this webinar, Scott Blanchard shares three strategies for getting an organization fired up and moving forward:

Acknowledge reality—planning for the future begins with demonstrating a clear understanding of the current situation.
Define a direction—leaders need to set the vision, establish cultural guidelines, and identify goals and objectives.
Manage people's energy—includes management practices that drive engagement and performance behaviors.

Leading in a Virtual World

In this webinar Senior Consulting Partner Carmela Southers shows you how to avoid the traps that trip up many seasoned managers when they make the shift from leading in a face-to-face setting to leading in a virtual environment. You'll explore the challenges of:

Finding the right level of performance management for a remote setting
Creating a connection without seeming too prying
Finding the right frequency for communication

Creating a High Performing, Values-Aligned Culture

In this webinar, Senior Consulting Partners Chris Edmonds and Bob Glaser show you how to transform any existing culture into a high performing work environment.

Start at the top—culture change must be embraced and championed by the senior leadership team
Define values in behavioral terms—make desired values observable, tangible, and measurable
Pay attention—apply consequences when performance is below agreed-to standards
High involvement—everyone must be included in the process
One step at a time—start with one part of the organization, and build from there

From Recovery to Prosperity:
The Power of Vision and Leadership

In this webinar, best-selling business author Ken Blanchard shows leaders at all levels how to communicate their leadership point of view and provide their people with:

A compelling vision that starts everything in the right direction.
A picture of the future that people can actually see.
Clear values that define the way employees act on a day-to-day basis
while doing their work.

Reward & Recognition on a Limited Budget

In this webinar, Senior Consulting Partner Mark Paskowitz shows you how to create and execute a low-cost reward program. You’ll learn:

What motivates people and how to tap into that motivation when designing a
reward and recognition program
The importance of personalizing recognition—especially for high performers
Some low-cost ideas for getting started

The High Cost of Doing Nothing:
Quantifying the Impact of Leadership on the Bottom Line

In this webinar, Senior Consulting Partner Kathy Cuff and Program Director David Witt explore the impact that leadership has on employee productivity, employee turnover, and customer satisfaction. By looking at the effect that leadership has in each of these three areas, you learn:

Where performance gaps occur in most organizations
What those gaps cost your organization in bottom line performance
How to close those gaps with better leadership practices

Executive Development:
Harnessing the Power of Action Learning Teams

In this webinar, Scott Blanchard and John Benson, Senior Director, Leadership Development for Skanska, explain the benefits of building real work scenarios into an executive development curriculum. You'll learn how including action learning projects into your leadership development program

Increases learning transfer
Promotes collaboration
Generates cost-effective results

Managing and Developing People to Be Their Best

In this webinar, Dr. Vicki Halsey outlines the three key skills to successfully set goals, assign work, and manage performance. You learn how to:

Focus: All good performance begins with clear goals. Learn how to set clear performance expectations, reward and recognize progress toward goals, and provide negative performance feedback when necessary
Develop: What's your natural leadership style? How does that match up with what your people want and need from you in order to perform at their best?
Celebrate: Do your people know when they've done a good job—or is it no news is good news? What can you do to make people feel valued and appreciated?

Essential Coaching Skills for Managers

In this webinar, Master Certified Coach Linda Miller shows you how to create an environment that results in individual growth, purposeful action, and sustained improvement.
You'll learn how to:

Get into the coaching mindset
Identify when coaching is the tool to use—and when it isn't
Consistently use behaviors that build trust and confidence
Apply a foolproof structure for action and results

Mind Shift: Exploring Misconceptions About Virtual Training

In this special webinar for designers and executives contemplating online training programs, Blanchard virtual training consultants Cathy Huett and Randy Conley share best practice strategies for creating engaging online programs. You’ll learn:

How to get buy-in for virtual training
How to create engaging virtual learning experiences
How to avoid obstacles to successful implementation

We're Still Here... Now What?

In this webinar Blanchard Senior Consulting Partner Dick Ruhe shows leaders how to shift from a survival to a growth mindset to build morale, efficiency, and productivity. You'll learn how to:

Observe like a visitor
Think like a customer
Act like an owner
Provide leadership that revitalizes people

Helping People Win at Work

In this webinar, Garry Ridge, CEO of WD-40 Company and coauthor of Helping People Win at Work shares the strategies, techniques, and day-to-day management processes that have helped to make WD-40 so successful. You'll learn how to:

Establish an effective performance management system
Build an engaging, performance-based culture
Share your leadership point of view
Partner with your people

Leading People During Times of Change

In this government-focused webinar Blanchard Founding Associate Pat Zigarmi shows public agency leaders how to successfully address the concerns that people have when they are asked to change. You will learn how to

Reduce resistance
Gain buy-in
Create an action plan for successfully leading a change effort

Pass the Ball: The Power of Collaboration

In this webinar, best-selling business author Ken Blanchard shares his knowledge on the power of collaboration. Drawing from over 30 years experience working together with authors, business leaders, and organizations, see why this master of collaboration believes that any idea gets better when you share it with others. You'll learn:

How to encourage people to “pass the ball,” share ideas, and get others involved
How a philosophy of “none of us is as smart as all of us” helps accomplish more
The difference between serving and self-serving
The importance of lifelong learning

Virtual Classroom Solutions

In this webinar Blanchard associates Alan Youngblood and Randy Conley share best practices on delivering training through an online platform and how the following factors impact success.

Session Design
Content Quality and Pacing
Expertise of the Facilitator
Interactive Engagement
Learner Care

Creating a Fast, Flexible, and Nimble Organization

In this webinar Blanchard Founding Associate Pat Zigarmi shows you how to build a fast and flexible organization that is able to quickly respond to the needs of the marketplace. You’ll learn:

Why change fails
The power of high involvement
How to create a change-ready organization

Revitalizing the Downsized Organization

In this webinar, Senior Consulting Partner Chris Edmonds shows you how to rebuild your organization's morale, focus, and productivity after a dramatic change in the workplace like a layoff, merger, or acquisition. You’ll learn

How to help people understand and meet performance expectations
How to take advantage of a new organizational structure or course of action
How to help people let go, move forward, and connect to the change

Keeping People Focused and Productive during Uncertain Times

In this special webinar for government agencies, Jim Atwood and Alan Youngblood show you what leaders can do to keep people focused, engaged, and productive. You'll learn to:

Resist the urge to “close up” during uncertain times
Maintain the right balance between a concern for results and a concern for people
Manage people's energy

More Survival Skills for First-Year Managers

In this next installment of our popular series on the skills managers need to make it through their first year of management and beyond, Madeleine Blanchard, the founder of The Ken Blanchard Companies Coaching Services Division shares how to:

Effectively set goals for each member of your team in a way the keeps everyone engaged, aligned, and working together.
Turn good intentions into results by mastering problem-solving and information sharing conversations.
Provide the day-to-day coaching, support, and resources people need to further their development and achieve the goals that have been set.

Best Practice Blended Training Designs

In this webinar, VP of Applied Learning, Dr. Vicki Halsey shares some of the best practice designs she has created for clients of The Ken Blanchard Companies. You'll learn how to:

Combine existing instructor-led training and online material into new blended designs.
Connect training to business results to ensure your people will transfer learning
into action.
Hold people accountable for using what they have learned by hard-wiring it into the systems of your company.

Leading in Uncertain Times

In this webinar, Dr. Ken Blanchard shows you what leaders can do to keep their people focused, engaged, and productive.

You'll learn to:

Resist the urge to close up during uncertain times
Maintain the right balance between a concern for results and a concern for people
Plan and prepare your organization for better times ahead

Managing People’s Energy: The Power of Alignment

In this webinar, Executive VP Scott Blanchard shows you how to keep your employees' energy focused and productive—even during uncertain economic times. You learn how to start the process by:

Acknowledging the current situation
Defining a direction for your company
Aligning people with a strategic direction in a way that keeps your company moving forward

Moving Forward during Uncertain Times: The Power of Coaching

In this webinar Master Certified Coach Linda Miller discusses how coaching can help people move forward during times of change. You'll learn

The four parts of a coaching conversation
The four coaching skills
How to support your team so that team members are motivated to move forward and take intentional action

Taking the Fear Out of Feedback

Providing good feedback does not occur naturally or by default. To provide effective feedback, leaders must learn, develop, and cultivate fundamental skills. In this webinar, Senior Consulting Partner Susan Fowler explores

The importance of effective feedback as a tool for developing others
The impact of personal motives, agenda, and responsibility for giving feedback
Knowing when and how to give the four different types of feedback
Understanding the differences between feedback that provides choice
and feedback that judges
How to provide feedback that enables others to take responsibility
for their own development

Managing in a Virtual Environment

In this webinar, Blanchard Director of Learning Services Jamie Grettum shares practical information and tools to help managers bridge the communication gaps created by geographical separation and get peak performance from employees they rarely see face-to-face. You'll learn how to:

Build rapport with direct reports that stands the test of distance
Adapt your skills to lead in virtual and remote situations
Use the right technologies to effectively support your people

Maximizing the ROI of Your Training Investments

In this webinar, Dr. Paul Leone of American Express shares the results of a three year study with more than 2,000 managers and directors that evaluated the impact of a Situational Leadership II training initiative. The research specifically evaluated and compared the effectiveness of classroom, web-based, and blended delivery options to find out which delivery mode generated the best results at the lowest cost.

You’ll learn

How to identify the best delivery mode to use in your next initiative
Which pre and post training activities predicted the greatest overall impact
How to create behavior change and business impact

Creating a Customer-Focused Company

In this webinar, Senior Consulting Partner Kathy Cuff shows you how to create loyal customers by consistently delivering Legendary Service. You’ll learn that the keys to attracting and retaining loyal customers are

Recognizing the importance of ideal service and its value to the organization
Developing a personal service vision
Communicating with customers more effectively
Expanding the power of front line employees
Creating an action plan

Virtual Teams: Developing Long Distance Relationships

In this webinar, Senior Consulting Partner Carmela Southers shares the five practices that contribute to virtual success.

Practice 1: Communicate about Needs
Practice 2: Encourage Healthy Conflict
Practice 3: Be Fully Present
Practice 4: Build Trust with Every Action
Practice 5: Use Technology to Build Relationships

Challenging Conversations:
Transforming Conflict into Productivity

In this webinar, Challenging Conversations program coauthors Eryn Kalish and Pat Zigarmi share a five-step model that will show you how to handle the most challenging, intense, and emotionally charged types of conversations.

State your concerns directly
Probe for information to gain deeper understanding
Engage each other through whole-hearted listening
Attend to body language
Keep forward focused when possible

Survival Skills for First-Year Managers

In this webinar, Master Certified Coach and cofounder of Coaching Services Madeleine Homan shows you how a focus on both people and results is the best way to create an environment that results in individual growth, purposeful action, and sustained improvement. You'll learn

The absolutely must do now’s
To establish the best habits that build trust and confide
A foolproof structure for action and results

The Proper Care and Feeding of E-Learners

In this webinar, Dan Glaser & Lindsay Dennison show you the strategies to ensure that your eLearning program saves time, money, resources, and delivers measurable, tangible results. By focusing on the needs of eLearners you’ll discover how to

Get people on-board by successfully marketing and positioning your training to attract the right audience
Get people going by focusing on the capabilities of the learner instead of the capabilities of the technology
Get people finished by ending with an immediate call-to-action

Leading People through Change

In this webinar, Founding Associate Pat Zigarmi shares the six predictable and sequential concerns that people have when they are asked to change.

Information Concerns: What is the change? Why is it needed?
Personal Concerns: How will the change impact me personally? Will I win or lose?
Implementation Concerns: What do I do first? How do I manage all of the details?
Impact Concerns: Is the effort worth it? Is the change making a difference?
Collaboration Concerns: Who else should be involved? How do we spread the word?
Refinement Concerns: How can we make the change even better?

By anticipating these six stages of concern ahead of time, leaders can diagnose and respond to individuals' predictable concerns with change and, therefore, reduce resistance and build momentum for moving ahead.

Driving Results through Culture Change

In this webinar, Senior Consulting Partner Chris Edmonds of The Ken Blanchard Companies shares his insights and experience on driving results through transforming culture. You’ll learn

How corporate culture impacts organizational performance and the bottom line
The impact of culture on employee engagement and satisfaction
How to identify potential culture gaps in your organization
Strategies for intentionally developing your culture in a way that ensures results

Bringing Out the Best in Others

In this webinar, Senior Consulting Partner Ann Phillips of The Ken Blanchard Companies explores the needs that all employees have and what leaders can do to fulfill them. The result is an environment that brings out the best in people—both in the workplace and in other aspects of their lives.

How to discover the emotional needs of others. How to listen and hear the meaning behind people's words. The importance of taking relational risks.
How to manage expectations. Bringing out the best in others includes examining your beliefs about leading others. Every interaction begins with you and what occurs within that interaction is up to you.
How to turn know-how into action. You'll learn how to take your first step toward changing your behavior in each of these key areas.

Developing Your Leadership Point of View

In this webinar, best-selling author and leadership expert Ken Blanchard takes you on a personal journey to discover your leadership point of view. Using a unique 7-step process from the book, Leading at a Higher Level, Ken shows you how to

Identify the influencers (leaders) in your life and discover how their influences helped your leadership point of view evolve
Claim the core values that guide your behavior as a leader and how to rank order your values when they are in conflict
Surface your beliefs about leading and motivating people—and how to share your leadership point of view with others

Building Trust

In this webinar, organizational change expert Cindy Olmstead will help you

Identify the four elements of trust
Learn a common language of trust based on 12 trust components
Identify trust recovery strategies
Identify the “economics of trust”

The Leadership-Profit Chain

In this webinar, Scott Blanchard, Executive Vice President of The Ken Blanchard Companies shares the results of a year-long study that explores the connections between leadership effectiveness, employee passion, customer devotion, and organizational vitality. You’ll learn

How leadership impacts organizational success
How to create a more motivating work environment for employees
Why employee passion drives customer devotion

Take Your Team to the Top through the Power of Vision

In this webinar, Dr. Jesse Stoner will teach you how to help your team and your organization harness the power of vision.

Whether you are

on a growth curve
in the midst of a change effort, or
simply want to re-energize yourself or your team

this online seminar will help you take purposeful and passionate steps toward success.

Becoming a Great Frontline Leader

Blanchard Consulting Partner Patricia Stewart will teach you the three key skills that all frontline leaders need to master in order to successfully set goals, assign work, give praise, and resolve performance problems.

Interpersonal Skills
Performance Management Skills
Partnering Skills

Leading at a Higher Level with Ken Blanchard

Join Ken Blanchard for this special event and learn how you can start leading at a higher level by

Going beyond the short term to zero in on the right target and vision
Delivering legendary customer service that earns ravings fans
Truly empowering your people and unleashing their incredible potential
Grounding your leadership in humility and focusing on the greater good

Take Care of Your Customers—or Someone Else Will

In this Webinar Senior Consulting Partner Kathy Cuff shows you how to create
loyal customers by

Recognizing the importance of ideal service and its value to the organization
Developing a personal service vision
Communicating with customers more effectively
Expanding the power of front line employees
Creating an action plan

Managing Up to Get What You Need

In this Webinar, business author and consultant Susan Fowler shares three important skills that every self leader must have

How to challenge assumed constraints at work
How to celebrate your points of power
How to collaborate with your manager for success

Creating Passionate Employees

Scott Blanchard, Executive Vice President of The Ken Blanchard Companies, will show you how to keep—or develop—employees who are more passionate and productive at work by

Connecting individual work to the overarching goals of the organization
Improving employee relationships with their direct managers
Engage each other through whole-hearted listening

A View from the Future

Join Dr. Margie Blanchard, founder of The Ken Blanchard Companies' Office of the Future, as she provides a sneak preview into the hot topics everyone will be talking about in 2008, 2009, and 2010.

You'll explore

The key issues leaders expect to face in 2010
The key management trends for 2008 and beyond
The implications for you and your organization

Leading High Performing Teams

This session focuses on the Team Performance Process which is a systematic approach to building performance in a team setting. It includes the latest thinking on

What makes an outstanding team
Getting teams off to the right start
Managing the journey to success
Strategies for sustaining high performance

Developing Your Coaching Skills

This session shows you how to use focused conversations to create an environment that results in individual growth, purposeful action, and sustained improvement by

Getting into the coaching mindset.
Knowing when coaching is the tool to use, and when it isn't.
Consistently using behaviors that build trust and confidence in the "coachee".
Applying a foolproof structure for action and results.

Leading Change

In this session you will learn that there are six predictable and sequential concerns that people have when they are asked to change.

Information Concerns: What is the change? Why is it needed?
Personal Concerns: How will the change impact me personally? Will I win or lose?
Implementation Concerns: What do I do first? How do I manage all of the details?
Impact Concerns: Is the effort worth it? Is the change making a difference?
Collaboration Concerns: Who else should be involved? How do we spread the word?
Refinement Concerns: How can we make the change even better?

Leading at a Higher Level

Join Ken Blanchard in this session and find out how you can start leading at a higher level by

Going beyond the short term to zero in on the right target and vision.
Delivering legendary customer service that earns ravings fans.
Truly empowering your people and unleashing their incredible potential.
Grounding your leadership in humility and focusing on the greater good.

Working Together as a Team

This session provides a road map of practical strategies that get to the heart of complex
team issues.

What makes an outstanding team
Why teams fail
Tools and strategies for success
Getting a team started and assuring its continued success

Managing and Developing People to Be Their Best

In this one hour seminar you will learn the time tested techniques that will enable you and others in your organization to manage and develop people to be their best.

Your organization needs leaders who can

Coach and develop employees
Set and achieve goals
Productively manage projects, people, and teams

A Situational Approach to Performance Management

Explore a performance management method based on Situational Leadership II that teaches you how to diagnose the needs of direct reports and then use the appropriate leadership style.

In this session Pat Zigarmi shows you how to:

Excel at goal setting, coaching, and performance evaluation
Ensure alignment through active listening, and proactive problem solving
Improve individual and organizational productivity

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Becoming a Great Frontline Leader

In this Webinar, Blanchard Consulting Partner Patricia Stewart will show you what frontline leaders can do to increase team member productivity and engagement. You will learn the three key skills that all frontline leaders need to master in order to successfully set goals, assign work, give praise, and resolve performance problems.

Interpersonal Skills
Performance Management Skills
Partnering Skills

Watch .wmv Video Stream Now

News & Events | WEBINARS

Register now for the next

upcoming Live Webinar

Client Results.

COX COMMUNICATIONS

On-Demand Leadership Development Webcasts

Having Trouble Viewing the Webcast Recordings?

Executive Development: How to Use Coaching Effectively

Building Trust and Transparency in Your Organization

Leaders: Avoid These Fatal Flaws

Trust: The Critical Link to a High Energy Workplace

Leading in the New Business Reality

Leading in a Virtual World

Creating a High Performing, Values-Aligned Culture

From Recovery to Prosperity: The Power of Vision and Leadership

Reward & Recognition on a Limited Budget

The High Cost of Doing Nothing: Quantifying the Impact of Leadership on the Bottom Line

Executive Development: Harnessing the Power of Action Learning Teams

Managing and Developing People to Be Their Best

Essential Coaching Skills for Managers

Mind Shift: Exploring Misconceptions About Virtual Training

We're Still Here... Now What?

Helping People Win at Work

Leading People During Times of Change

Pass the Ball: The Power of Collaboration

Virtual Classroom Solutions

Creating a Fast, Flexible, and Nimble Organization

Revitalizing the Downsized Organization

Keeping People Focused and Productive during Uncertain Times

More Survival Skills for First-Year Managers

Best Practice Blended Training Designs

Leading in Uncertain Times

Managing People’s Energy: The Power of Alignment

Moving Forward during Uncertain Times: The Power of Coaching

Taking the Fear Out of Feedback

Managing in a Virtual Environment

Maximizing the ROI of Your Training Investments

Creating a Customer-Focused Company

Virtual Teams: Developing Long Distance Relationships

Challenging Conversations: Transforming Conflict into Productivity

Survival Skills for First-Year Managers

The Proper Care and Feeding of E-Learners

Leading People through Change

Driving Results through Culture Change

Bringing Out the Best in Others

Developing Your Leadership Point of View

Building Trust

The Leadership-Profit Chain

Take Your Team to the Top through the Power of Vision

Becoming a Great Frontline Leader

Leading at a Higher Level with Ken Blanchard

Take Care of Your Customers—or Someone Else Will

Managing Up to Get What You Need

Creating Passionate Employees

A View from the Future

Leading High Performing Teams

Developing Your Coaching Skills

Leading Change

Leading at a Higher Level

Working Together as a Team

Managing and Developing People to Be Their Best

A Situational Approach to Performance Management

Becoming a Great Frontline Leader

From Recovery to Prosperity:
The Power of Vision and Leadership

The High Cost of Doing Nothing:
Quantifying the Impact of Leadership on the Bottom Line

Executive Development:
Harnessing the Power of Action Learning Teams

Challenging Conversations:
Transforming Conflict into Productivity