Leader Chat Recent Posts

Feb 21, 2017

I am often asked what books I would recommend for someone who is just starting on their coaching journey. Because I am always refining my list, I asked a select group of coaches their picks for the best books for coaches—books not only about coaching but also about leadership and coaching in organizations. Below is … … Continue reading

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Feb 18, 2017

Dear Madeleine, I am a thirty-something woman who has just accepted a new position at a software company.  This job is quite a leap from my last one and the company has made it clear that they have big plans for me.  I love my work, it is interesting and fun, and I am really … … Continue reading

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Feb 16, 2017

Trust at work is critical, but it can be difficult to pin down and address. Trust expert Daniel McAllister highlighted this challenge when he presented his initial research on the subject in 1995. McAllister opened with a quote from the book Behavior in Organizations. “Trust … tends to be somewhat like a combination of the weather … … Continue reading

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Feb 14, 2017

Have you ever shared a frustrating situation with your boss, a colleague, a family member, or a friend and they kept jumping in and offering solutions (many of which you had already thought of yourself)? I certainly have, then realized I didn’t need or want them to resolve the situation for me. All I really … … Continue reading

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Feb 11, 2017

Dear Madeleine, I am a director in a global consumer goods company. I recently went through six months of coaching because my boss told me I was an excellent manager, but I needed to be more of leader. The coach did a 360° interview process and uncovered some areas that I needed to work on. … … Continue reading

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How We Lead Blog

Coaching: The Key to Being an Effective Manager

Why is it important to use coaching skills if you want to be an effective manager? Because when people get the coachi...

Feb 15, 2017
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The Simple Truths of Service

When was the last time you received customer service that was so great you wanted to tell others about it?  Okay, now...

Feb 08, 2017
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Building a High-Trust Work Environment

Building trusting relationships is one of the most important elements of being an effective leader. The good news is ...

Feb 01, 2017
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Why Lead Now Blog

Who can you trust?

Last week I took my car to a tyre garage to get two new tyres on my car. Whilst they were putting them on they said m...

May 06, 2016
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Ethical Behavior in Leadership

“Ethical behavior is doing the right thing when no one is watching – even when doing the wrong thing is legal”. ̵...

Apr 22, 2016
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Emotional Technology: Innovations That Could Change Leaders

There’s currently some fantastic technology out there, from wearables and self-lacing shoes (yes, like the ones...

Mar 18, 2016
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