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People-Centered Leadership
White Paper

Operating in open markets that are more turbulent than ever before, companies today face daunting challenges and unprecedented opportunities. Yet many are still using a Capital-Centered Leadership model designed for the traditional companies of the industrial economy and, as a result, face deep systemic problems in sustaining performance. Leaders today urgently need a model designed for the agile companies of the digital economy.


Employee Work Passion: Volume 7
White Paper

Performance management is a key leadership responsibility. This survey suggests that significant gaps exist between employee expectations and what they are experiencing at work. Left unaddressed, these gaps represent a drain on overall organizational vitality through lowered employee intentions to stay, endorse, and apply discretionary effort as needed.

From the Blog

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4 Principles for Using Your Leadership Power

Power accompanies leadership. No matter how lofty or humble your title, whether you manage 3 people or 3,000, regardless if you lead a girl scout troop or you’re the CEO of a multi-million dollar company, you will be faced with choices on how to use your power. And the way you wield your leadership power…


Are You Being Clear About Expectations?

Today’s managers play a dual role—balancing their people management tasks along with their own work. Recently one of my clients was discussing this challenge and her specific time constraints. She was particularly frustrated about the number of meetings she needed to have with one of her solid performers to get an important task done. She…


Delaying Feedback? No News Is Not Always Good News

Are you so skittish about damaging a relationship or de-motivating a team member that you don’t give developmental feedback? Who can blame you, really? Everyone wants to be liked, and we all know you get more flies with honey than with vinegar. However, you aren’t doing anyone any favors if you don’t give feedback. The…