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Client Results.

TAYLORMADE-ADIDAS GOLF

Valuing Every Single Customer
Global golf equipment and apparel company improves call center response rates, increases on-time delivery of special orders, and raises overall customer satisfaction scores in line with status of being a world-class product manufacturer.

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Empowerment Development Gauge and Evaluation (EDGE)

Feedback Focus: Individual

Do you see yourself the way your manager sees you? Do you and your manager agree on your key responsibilities? If not, how do you close the gap between where you are and where you want to be?

The Empowerment Development Gauge and Evaluation provides these answers by facilitating open communication between managers and direct reports about perceptions in the areas that are essential to empowerment.

Areas measured include motivation, power, productivity, goal setting, expression of needs, problem solving, negotiating for authority, and key responsibility areas.

Solution Utilizing this Assessment

Situational Self Leadership

Purchasing Empowerment Development Gauge and Evaluation (EDGE)