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Washington, DC, United States
August 10-11, 2015
$1,895 USD

Situational Leadership II (SLII) is the most widely taught leadership model in the world. It teaches leaders to use the appropriate leadership style in response to the needs of the person and the situation.

View Details | Request Info | 800-431-1381
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San Diego, CA, United States
August 24-25, 2015
$1,895 USD

Situational Leadership II (SLII) is the most widely taught leadership model in the world. It teaches leaders to use the appropriate leadership style in response to the needs of the person and the situation.

View Details | Request Info | 800-431-1381
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Hong Kong
September 1, 2015
$995 USD

Quality customer service can be achieved only through motivated, loyal, and empowered employees who have the knowledge and authority to resolve customer issues. Every company knows that great service is paramount to organization success, yet few have a proven plan to build a customer service culture that empowers employees to take ownership for driving improvements, innovations, and cost savings.

View Details | +65 6775 1030
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Hong Kong
September 4, 2015
$1,695 USD

Leading People through Change teaches leaders how to identify and address Stages of Concern that employees go through when asked to change and how to use the appropriate change strategy and corresponding behaviors to address that concern.

View Details | +65 6775 1030
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