Improve Commitment and Engagement
People need to feel heard. In any relationship, effective listening may be the most important skill for building trust and creating a strong connection. Many managers believe that they are good listeners, while their employees feel otherwise.
This half-day training program will develop your skills as an effective listener. It will help examine and expand your repertoire of what you listen for. It will help you learn to listen with the intent of being influenced and help you master the skills of nonverbal listening—inquiring, paraphrasing, and summarizing feelings.
- Tension or stress in workplace relationships
- The tendency of managers to give advice rather than facilitate problem solving
- Better interpersonal communication skills
- More comfortable and productive work relationships
- Greater alignment among team members
- More self-reliant problem solving and self-leadership
Program Delivery Options
The Listening Program can be purchased before any type of training with Blanchard, as an additional item within the training, or after the training as a stand-alone item to provide reinforcement and skill enhancement.
Purchase on Blanchard's Store
Sustainability describes the learning process and activities that need to occur before, during, and after training to ensure on-the-job application of new behaviors that are required to maximize the probability of achieving business results. There is a vital link between learning and development, your business issues and strategic goals, and accountability. It rests with having a sustainability strategy for turning learning into behavior.
Coaching to Support Learning
Communication Skills for Managers and Individual Contributors