• The High Cost of Doing Nothing
• Virtualosity for Training Professionals
• A Fresh Look at Measuring Impact
• The Next Generation of Workers
• Creating a Motivating Work Environment
• From Engagement to Work Passion
• Strategies for Making Change Stick
• Managing Coaching for Results and ROI
• Employee Passion
• The Key to Customer Loyalty
• The Leadership-Profit Chain
• How to Maximize Your Training Investment
• Emerging Trends and Demographic Forces
• Achieving Excellence, Virtually
• The Retention Challenge
• Blended Learning for Leadership Training

These articles often contain best practices for improving and maximizing performance, as well as expert insights on how best to build successful workplace cultures, and evolve behavioral change within organizations.

The High Cost of Doing Nothing

Quantifying the Impact of Leadership on the Bottom Line

In this white paper you will learn about the impact that leadership has on employee productivity, employee turnover, and customer satisfaction. By looking at the effect that leadership has in each of these three areas, executives can identify strategies to recognize and quantify the impact of average versus best-practice leadership in their organizations.
  Register for Access

Virtualosity for Training Professionals

Virtual training can be faster and more cost effective, but that does not mean it is easier. As the trend toward Virtualosity accelerates, training professionals will rapidly need to acquire a new set of skills. Engaging design, skillful delivery, and creative reinforcement of learning take on greater importance when delivering content virtually. Like all good training experiences, if these basics are done well, the learning journey can be smooth and successful.
  Register for Access

A Fresh Look at Measuring the Impact of Training

This paper examines a variety of approaches that The Ken Blanchard Companies offers to clients to measure and evaluate training effectiveness and business impact, such as Success Case method, performance consulting, peer collaboration, impact studies, assessments, and anecdotal evidence. In addition, this paper explores opportunities for expanding Blanchard’s capabilities in order to better provide clients with multiple solutions for measuring impact including recommendations in this area to move forward.
  Register for Access

The Next Generation of Workers

Identifying generational distinctions can provide a useful framework for building awareness and understanding of the different viewpoints, attitudes, needs, and expectations among generations as well as the implications for future changes in the workplace. Understanding these unique generational differences can become a competitive advantage for organizations in terms of higher productivity and human performance. Also, the long-term costs related to loss of talent, higher payroll costs, poor customer service, derailed careers, knowledge transfer, and stress-related issues are enormous.
  Register for Access

Creating a Motivating Work Environment

Research conducted by the Office of the Future on Creating a Motivating Work Environment sheds light on the important topic of employee passion and commitment. What kind of environment do great leaders create, and how do they behave to foster a motivating environment? What differences appear across generational cohort, gender, and personality type?  Register for Access

From Engagement to Work Passion

This 2008 study sheds light on the degree to which demographics influence Employee Passion. It also clarifies a definition for what engagement or Employee Passion is, and the process individuals go through in order to become engaged.
  Register for Access

Leadership Strategies for Making Change Stick

A study conducted by The Ken Blanchard Companies in 2008 paints a telling story about the challenges organizations are facing that demand effective change leadership.
  Register for Access

Managing Coaching for Results and ROI

This paper highlights the business issues that coaching addresses, the benefits of coaching, and the improvements in effectiveness and efficiency that can be realized through the Web-based Blanchard Coaching Management System.  Register for Access

Employee Passion: The New Rules of Engagement

The Ken Blanchard Companies looked at the factors that influence employee engagement, satisfaction, and morale to create a new framework for assessing Employee Passion in your organization.  Register for Access

The Key to Customer Loyalty

Customer loyalty is a powerful driver of organizational success, and losing a customer is a costly endeavor. It can cost six to seven times more to gain a new customer than to retain an existing one.  Register for Access

The Leadership-Profit Chain

Learn why leadership skills are so critical to a company's P&L. The key to organizational vitality is creating an environment that allows employees to win and be passionate about what they do. By taking care of employees, leaders establish an environment in which the employees take care of the customers at a level that causes the customer to want to return year after year.  Register for Access

How to Maximize Your Training Investment

Scott Blanchard and Richard Whiteley, best-selling author and principal with The Whiteley Group, conducted extensive research to identify the key criteria for helping organizations create a sustainable approach to training and close the learning-doing gap. Based on this research, The Ken Blanchard Companies has established a system for ensuring the transfer of learning from the classroom to the work environment.  Register for Access

Emerging Trends and Demographic Forces

This report explores emerging trends and demographic forces that will be impacting the workplace and workforce over the next decade. After sifting through hundreds of pages of data, trends, and predictions, we compiled ideas and analyses from expert sources including the Institute for the Future, the American Society for Training & Development, The Futurist, The Herman Group, and others. In addition, we interviewed Blanchard associates and Blanchard clients on past, current, and future workplace issues, the results of which were incorporated into this report.  Register for Access

Achieving Excellence, Virtually

Whether virtual teams are in the beginning stages, have recently taken on new members, or are in the process of troubleshooting team problems, leaders and managers can use the strategies described in this white paper to get teams off to the right start, address ongoing working relationships, and ensure that their teams achieve and maintain high performance. 
 Register for Access