Leading at a Higher Level
REVISED AND EXPANDED EDITION
The definitive "Blanchard on Leadership"
30+ years of breakthrough insights in one extraordinary book
Lead at a Higher Level. Lead your people to greatness as you create high performing organizations that make life better for everyone. This book will guide you, inspire you, provoke you, and be your touchstone.

Ken Blanchard (coauthor of The One Minute Manager®) and his colleagues have spent 30 years helping good leaders and organizations become great...and stay great. This edition delivers brand new guidance on using coaching to build individual and organizational performance, plus a full chapter on how to create an organizational culture that brings out the best in people.
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Praise for Leading at a Higher Level

"At Southwest Airlines, we have always strived to lead at a higher level. We truly believe that profit is the applause you get for taking care of your internal and external customers. We have always insisted upon a happy, carefree, team-spirited—yes, even fun—working environment, which we think results in motivated employees who will do the right thing for their internal and external customers. Reading this book will make a positive difference in your organization."

—Colleen C. Barrett, President, Southwest Airlines

"If you want to have a great company, you don't have a choice but to lead at a higher level. When you do that, you excite your people, they take care of your customers, and your cash register goes ka-ching."

Horst Schulze, President and CEO, The West Paces Hotel Group, LLC; Founding and former president & COO, The Ritz-Carlton Hotel Company, LLC

"Leading at a higher level is a must today if leaders are to rebuild trust and credibility, as we are doing at Tyco. This book will teach you how."

Eric Pillmore, Senior Vice President of Corporate Governance, Tyco International

"Leading at a Higher Level translates decades of research and 25 years of global experience into simple, practical, and powerful strategies to equip leaders at every level to build organizations that produce bottom-line results. At Nissan, we have made these principles a core part of our leadership philosophy, better equipping our managers to bring out the great energies and talents of our employees."

Jim Irvine, Vice President of Human Resources, Nissan North America

ON-LINE RESOURCES

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A Higher Level
Why Now?
The Effect
The Right Target
Focus on Customers
Focus on People
Business Resources